Get in Touch With Us
We’re here to answer your questions, guide you through any process, and provide the support you need at every step of your trading journey.
Contact Information
Location
UK, London
Phone
+44 20 6529 0587
Website
newbrand.com
Send Us a Message
Have a question, request, or need help? Use the form below and our team will get back to you as soon as possible.
We are proud to be leaders in
Is my personal and financial data secure on NEW BRAND?
Yes — we use bank-grade encryption, multi-layer security systems, and continuous monitoring to protect your data. Your personal information and funds are always stored safely and never shared with third parties.
Can I trade on mobile devices?
Absolutely. NEW BRAND works seamlessly on all smartphones and tablets. You can open, close, and manage trades anytime through your mobile browser — without downloading anything.
Do you offer a demo account for practice?
Yes — we use bank-grade encryption, multi-layer security systems, and continuous monitoring to protect your data. Your personal information and funds are always stored safely and never shared with third parties.
How fast are trade executions on NEW BRAND?
Our platform is optimized for lightning-fast execution speeds. Orders are processed instantly so you can react quickly to changing market conditions without delays.
Can I trade using leverage?
Yes — NEW BRAND offers flexible leverage options depending on the asset type and your account level. Leverage allows you to increase your market exposure while keeping your initial cost lower.
Does NEW BRAND offer educational materials for beginners?
Definitely. Our Education Center includes step-by-step courses, video lessons, market insights, and strategy tutorials designed to help new traders grow confidently.
What should I do if I encounter a platform issue?
Our support team is available 24/5 via live chat, email, and phone. Whether it’s a technical issue or a trading question, we’ll assist you promptly and professionally.
What is the withdrawal processing time?
Most withdrawals are processed within 24 hours. Depending on the payment method and your bank, it may take additional time for funds to appear in your account.
Do you offer account managers for traders?
Yes — higher-tier accounts include access to dedicated account managers who provide personalized guidance, market insights, and support tailored to your trading goals.
Can I diversify my investment portfolio on NEW BRAND?
Absolutely. You can invest in multiple asset classes — forex, stocks, crypto, indices, commodities, and more — allowing you to build a balanced and diversified portfolio.
What tools can help me make better trading decisions?
NEW BRAND includes advanced charts, technical indicators, market analytics, AI-driven insights, and real-time alerts to help you trade with confidence and precision.
How do I verify my account?
Verification is quick — upload a document confirming your identity and address. Our automated system reviews your information fast so you can start trading without delays.